Choice Stationery-Delivery times?

  Molded 09:18 06 Jul 2004
Locked

First time I've used this company.

Ordered Tuesday 29th June and card debited immediately but delivery not until this morning - one week!

Is this typical?

  spuds 09:57 06 Jul 2004

Usually Choice are by next day or day after delivery,depending on the Royal Mail, unless stock levels are low or are awaiting stock.I have ordered HP cartridges in the past, and Choice have contacted me about out of stock and back-orders. Perhaps they have slipped up this time!.

  terryr48 10:39 06 Jul 2004

I have used Choice for ages,never had a problem with delivery, usually arrives next day, must have been a slight hiccup, why not give them a call , I am sure there will be a simple explanation. Their aftersales service is normally excellent.

  Totally-braindead 11:29 06 Jul 2004

The delivery you've had is not bad, I mean 1 week from order to delivery you can't complain at that really. Having said that, every time I ordered I always got it 2 or 3 days after order. But considering P&P is included in the price you see and the good quality of the products they sell not to mention the aftersales service you get from this company I see no reason to complain. But then you've never actually said you're complaining just asked if a week is typical. Answer no, they're usually much quicker.

  pj123 16:23 06 Jul 2004

Molded, no that is not typical. You will usually get an email advising you that your card has been accepted. You will then get an email from Choice with your order details and then a further email from Choice advising you that your order has been despatched. Once you have the "despatched" email it usually arrives the next day. I have been using Choice for a long time now and have never had any problems.

  Southernboy 18:38 06 Jul 2004

great service!

  Danoh 00:10 07 Jul 2004

Agree with pj123 re delivery and email notification; only purchased once so far, then found out how good their technical support was when an issued developed around faulty cartridges for my Epson 950. Didn't notice when CC transaction took place. Am definitely buying again!

  Tom C 06:42 07 Jul 2004

Always had great delivery from Choice it has to be a hicup

  Molded 10:06 07 Jul 2004

It's just that their blurb in an advert that I saw promised same day dispatch on pre 2pm orders.

I'll go along with "a hitch" and continue using them.

Thanks for the responses.

  sneakerman 14:39 09 Jul 2004

I had a 'problem' once where it took 5 days but as has been said earlier - 5 days, get real, that is good service, especially at those prices (£7.50 for 2b + 2c)
I just checked another company I used to use and they want £16 for the same order!!!

  choicestationery 16:55 09 Jul 2004

Thank you for your kind comments.

If you do experience any delays please do not hesitate in contacting us on 0845 456 2345.

Unfortunately we are in the hands of Royal Mail - as you all know they can sometimes have delays, but usually they are very good.

Alternatively you can always email us at [email protected] and we will check the status of your order.

Regards

PAUL ANDREWS
Chairman
Choice Stationery Supplies Ltd

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