Cheapest Dell ever

  cymbo 19:32 29 Aug 2005

Did anyone see this item in today's Daily Mail?

Hundreds of customers ordered computers for as little as £3.64 after a mistake on the Dell website.
An error in the ordering system on the Dimension 5100 PC meant that when online shop
pers added various extras, the
price was deducted from the
total instead of being added on.
It meant a PC costing £401
could be bought for as little as £3.64 including VAT and delivery.
Dell has agreed to honour
sales, but only to the few shop
pers who received written con
firmation of their purchases, which guarantees shipping.
s. [email protected]

  Forum Editor 19:36 29 Aug 2005

and there's no reason why consumers should expect to profit from them. If Dell had issued a written confirmation of an order however,they have little option - they must honour the sale or risk censure.

  cymbo 19:37 29 Aug 2005

Sorry about the breaks in some words. I used Readiris to scan the article and didn't check for errors before using copy and paste.

  rdave13 20:25 29 Aug 2005

Missed another bargain then ;((

  pavvi 22:32 29 Aug 2005

...on whether Dell has covered instances such as this one in their terms and conditions of sale. By ordering you are accepting them, so they would not have to supply you with the goods at the price shown due to the error. As far as I remember reading the T's and C's mistakes are specifically I don't think anyhone who has ordered at that price will get their goods at that price, and they WILL be within the law as by pressing the order system button the customer accepts the t's and c's....

  pavvi 22:34 29 Aug 2005

....the usual lesson of reading to the looks from your posting that they will supply them......thet are, however within their rights to refuse to supply due to the error.

  spuds 10:59 30 Aug 2005

For all observant quick response people, these little 'errors' can reap great rewards, but they can also have serious consumer problems for the less fortunate. Look at the Hoover,Kodak and Argos saga's a few year back.

Kodak made various attempts to refuse and supply the special offer purchase of the DX3700 digital camera. High teams of legal experts became involved, but to this day the actual legality thing was never really tested, and it still remains a grey area until it is tested in a law court.

  Dizzy Bob 09:15 31 Aug 2005

On radio 5 yesterday, Argos had accidentally priced a Bush 28" TV and DVD player at 49p. The company were arguing that as it was blatantly obvious that it was a mistake, that in law they are not required to provide the goods at that price.

Basically the legal argument hinged on the point that if the was literally 'unbelievable' then they had an option to not supply.

  Praxis99 23:20 09 Sep 2005

Its a common misconception that the price of an item in a shop or online store is the price you pay regardless as to whether the shop has quoted the price correctly. In fact the price is actually termed in law as an 'invitation to treat' and the seller is under no legal obligation to sell at the price quoted, unless as already stated they confirm the sale in writing or in a face to face situation sell you the goods without question which in the examples quoted above would be highly unlikely since no reasonable person would expect to be able to purchase said goods for the price quoted.

  wolfie3000 16:08 10 Sep 2005

irony of ironies after spending all day trying to get my friends pc working with no luck he decided to look for a cheap one on the net then we find this thread how we laught we will be telling this story down the pub tonight.
its the little thing in life like that that make it fun.

  Stuartli 17:36 10 Sep 2005

Hence the use of the term Errors and Omissions Excepted.

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