Carrera SSC Customer Service

  David-258835 17:53 05 Mar 2003
Locked

Just to post my experiences in the remote hope that it may stop people from falling into the same hole. I ordered a system from Carrera SSC - looked very professional, and very competitively priced. Delivery was promised in 10-14 days, but took in excess of 60 days - even then they had to modify the configuration twice from that I ordered.

When delivery at last came through, it short short shipped. This took over 30 days and a solicitors letter before it was rectified. On top of all this, the build quality was poor - but I'd had enough by then. All the soothing words from Carrera were given and proved to be lies (take me to court CArrera!).

They are a dreadful company to deal with, and the competitive price proved a nonsense when you tot up all the extra call costs at premium rates (some of which of course, goes to Carrera).
SAVE YOURSELF TIME AND MONEY _ DON'T USE THEM.

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