this is almost certainly 'a lad' working from home and selling on e-bay as a power seller.
His 'whois' entry was listed as an 'individual' until I pointed out the website to Nominet. They in turn immediately listed his address and told me 'After checking the website for the complete-pcs.co.uk domain name it appears that the website is being used in the course of business and/or trade. In light of this we have opted the registrant into the whois. You can now view their contact address information via our whois'
So that was nice. Looking at the e-bay item click here it is a nice looking box, heavy on price with XP-Pro installed but not supplied and no recovery disc or partition. So, dare I suggest illegal?
And the warranty statement is 'All systems come with a one year return to base warranty all you pay is postage and parts at trade prices no labour'
So I need good information before I dive in and ask for 1; A genuine XP CD and COA and 2; A new CD ROM Drive Free of charge. or 3; A Refund, which my Son is not keen on. *sigh* It is his money so I will let him decide.
If the part is faulty, then it is the legal duty of the retailer to replace/repair or offer a refund at your discretion. The retailers terms and conditions cannot override UK consumer law (if purchased in the UK, from a UK retailer/supplier)
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