Best service I found in the UK is this internet retailer, mostly selling digital cameras and related products: click here I can not recommend them highly enough! Why do I claim they offer a superior service? Because they are CUSTOMER-FACING, but for real! Do you know many customer services departments that really want to be easily reachable? click here is one of them!Sadly for the customer, vast majority try to hide between a web form, a standard, a customer call #, a first name only (call me back, just ask for John, everybody knows me here...) Do you know many managing directors that really want to be easily reachable? Managing director at click here is one of them The 'Contact us' page on their site speaks for itself: click here It gives their opening times, postal address, managing director and his personal email. He replied to me personnally twice! His name and email are James Colclough ( [email protected] )And they chose a good courrier. They use City Link in my area (Yellow and Green vans) way better than other courriers I had to suffer. After that, 2nd best service was: click here
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