I am Option 3 and have just received a letter offering me a reduced price of £22.50 per month unlimited 8 MB Max if I contract for another 12 months. I rang and they have also agreed to replace my home hub for one of the new black ones at no charge. I thought this may be worth a mention if anyone has the same offer and wants to upgrade their hub.
just finished my contract with bt after 18 months thought it wud be of interest to sum to no that u still have to pay £18 to stop ya broadband even though u have fulfilled ya contract with no problems ???? u have to actually pay them to finish using their services ............ i have canceled my phone now ... so now they get nowt off me.
I think the £18 (now £20 or £25) is an added penalty for ending the contract early. It doesn't apply otherwise. They also list excuses which they say are valid. death or incapacity is an obvious one.
BT warn a subscriber as the old contract ends, I think it is 30 days notice from their warning. Unless this is tackled, BT start a new contract from the end of the existing one. Inertia selling at heart, but they do warn the unwary!
This thread is now locked and can not be replied to.