& the OFT has already flagged it thinks that it is a practice that they are looking at with credit card companies.
It was also executed pretty shoddily. It was hideden in the smallish print. & finally it is exercisable at seven days from the date of the red reminder - not postmark date or more reasonably date of receipt.
As a shareholder I wish BT would try & sell products and services at a price that people will buy rather than rely on their old privatised billing date privileges and a mixture of very lame pricing tricks.
to lambast BT for wanting to be paid on time. We are talking about people who haven't paid their bills on time after all, and like oresome and acein1 I see no reason why late payers shouldn't be penalised - rather than the rest of us, who do pay our bills.
Why on earth we seem to constantly want to defer to the laggards in our society - and repeatedly bend over backwards to see things their way - is beyond me. I'm completely in favour of BT's action, and I sincerely hope that some nannying influence doesn't prevail, and get the late-payment charge dropped. If you use the phone service you must pay, and if for some reason you can't, then you contact BT and sort it out with them - you don't just sit there doing nothing while the reminders roll in.
If you do not pay your bill you get cut off.We are not subsidising anyone if we pay on time and they do not.The prices for re-connection are not cheap unless bt decide to re-connect for free as we have seen before in their adverts.Thousands are coming back to bt everyday so they say but we all know why they left in the first place. Also how much longer are they going to have the monopoly on the line rental.
All Line Rentals are paid in Advance so even if you pay on the 'Industry standard' 30 days from receiving the account you are still paying two months charges in advance. There is no justification for a 'Late Payment' fee in these ciumstances.