BT Broadband - another tariff?

  keithlik 15:49 05 Jun 2005
Locked

Been with BT Yahoo Broadband for about 18 months on the higher rate. Dont use anywhere near the allowance so thought I might downgrade. Told I must then sign on for another 12month minimum if I took the slightly cheaper package.
However I could leave - giving a months notice and take up a shorter commitment with say, Virgin which may suit me better. I use BT for all my services and bought my equipment from them etc.etc. so much for customer loyalty!!!!!!!

  keithlik 10:59 18 Nov 2006

Resolved

  Wuggy 11:51 18 Nov 2006

Could you possibly enlighten the rest of us how your problem was resolved. Just in case there are others with the same problem.

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