I'm coming to a point were i want to throw my hub and BT out for over a week i've had a problem were my hub would loss the broadband connection after spending 20 mins on the phone to their so called helpline they said it was a fault with the Hub so they set a replacement which i replaced and swapped the filters over to resolve any problems but the problem still carried on so back on the phone to their helpline to which i had to unplug my hub and leave it so they could run a fault check and guess what a fault was found.
To cut a long story short BT phoned today and said the problem had been fixed but it seems like a new problem has been created the hub which is brand new keeps resetting itself so another phone call and been told another new hub is needed now this is hub number five in 4 months what i need to know is were can i take this as i am getting sick of having problems with them, also my girlfriend said by the timewere finnished will be over run with hubs
BT are trying to do that but it seems like that they have passed this to their line faults dept which must me their is somethig wrong on my line i have given them the option to fix it or i will be taking this further
I'll be interested to find out how you get on.I got Bt Yahoo "Up to 8mbs" and get a speed of around 6mbs. My router always drops the connection between 10.30 and 12.30 at night. It then reconnects at around 2mbs. This happened when I connected the router to the test socket. So, its either the BT line or my router. Only way to check is to borrow another router which i cant do.
Welli have had soe one out today and guess what a fault was found the was voltage on the line which was causing the line to drop but no test would have shown this up as a fault so you have to keep on at BT to look into this problem
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