Broadband speeds linked to payment?

  morris948 11:02 23 Jul 2007
Locked

I had one of BT's reps call me up on the phone trying the hard sell.
'We can offer you 8 Mb braodband for no extra charge' he said.
I replied 'thank you very much,so are you going to install optical cable to my house now'!
No he said, i replied so how are you going to give me 8 Mb broadband when the maximum i can get at present is 512Kb.
He asked for my phone number and went and checked, he confirmed that all i can get is 512Kb, so i said, if you can offer 8mb for the usual price of £17.99 for the basic package, can i have a discount for such a poor service speed.

At this point he mentioned that the basic package is priced this way and wished me a good day and put the phone down.

So: What do you think, should i have to pay the same flat monthly rate for 512, when someone else pays the same for 8mb?

  Pine Man 11:11 23 Jul 2007

Seems like a good time to change BB supplier!

  spuds 12:59 23 Jul 2007

Do your own check, and see what your exchange can supply click here

  morris948 13:54 23 Jul 2007

I don't think changing suppliers will make any difference, after all it is BT who own the lines and exchange.
Whoever i go with still has to send the signal down the BT phone lines.

  Dipso 21:51 23 Jul 2007

'thank you very much,so are you going to install optical cable to my house now'! LOL!

If you can access the modem/router stats what's your downstream attenuation reported as?

  dth 22:13 23 Jul 2007

There doesn't seem to be any ISP who charges on speed results. I have a BT 'up to 8' connections and get between 1.5 and 2.

  Tim1964 22:50 23 Jul 2007

My old ISP, Madasafish said that according to BT, I could only get 1Mbps but with Sky I'm getting 5Mbps. It is LLU'd but 5 times the speed for a 1/4 of the price it's a no brainer.......

  Stuartli 23:56 23 Jul 2007

That doesn't mean you can't get better elsewhere whatever BT says or provides.

  Pine Man 08:39 25 Jul 2007

'I don't think changing suppliers will make any difference, after all it is BT who own the lines and exchange.
Whoever i go with still has to send the signal down the BT phone lines.'

BUT if you HAVE to have 512kb do you really think that BT are giving you the best deal? Really?

  morris948 19:50 25 Jul 2007

Unfortunately, 512Kb is all i can have because of the distance i live from the exchange.
My Tx = 576Kb and Rx 288Kb,
Do you believe other providers can better that on a long copper line?

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