It depends what you want I suppose.
There are many people who only use it for email and basic stuff who probably don't even realise they are getting slow speed. I believe that is how the likes of Tiscali got away with it for so long.
I'm with AOL and my speed averages 5/6meg all day.
That is absolutely fine for my purposes but it does get a bit annoying that every day at teatime it slows to a crawl.
Ironically the guy on the television hit the nail on the head when he was reporting it.
The theme of the piece was that people are not getting speeds 'they pay for'. As an illustration he used the phrase 'up to'! Thus you are not actually paying for 8 meg, yet he was implying that if you don't get that speed you are being ripped off!