I never needed an engineer but saying that when I first got braodband 3 yrs ago 2 engineers had to come to my house to set it up. they had to check the loop loss (in other the amount of noise on the line) to make sure it was within the right distance and I was up and running. now these days you dont need an engineer to come round. maybe you need cos the distance you may live from the exchange to be sure you can get the speed you want otherwise there may be problems after you get broadband. who were you planning on getting as an ISP and what speed did you want? also how much are you looking at in terms of price as I can recommend an ISP I use who are very good but they are not very well known as they dont advertise very hugely on their products. but they are good.