Broadband

  123joey123 15:47 19 Jul 2007
Locked

I am with Namesco and have paid a year in advance. The year is up on August 11th.I want to emigrate to Plus Net and asked Namesco for the MAC.They replied that as I have cancelled before the year I have to pay £50.I did not use the word cancel and,bear in mind I paid a year in advance.Icancelled the MAC and suppose I will have to wait until the 11th and then wait 5 days for the MAC.Not good trading,if you ask me.

  Dipso 16:50 19 Jul 2007

I appreciate what you say but when you request a MAC it can be used immediately...I suppose they aren't to know that you aren't intending to use it until the 11th.

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