Barclays bank - new warning

  Forum Editor 06:57 05 Feb 2004

There's a new version of the hoax Barclays bank email doing the rounds. This one goes to great lengths to warn you that there are hoax messages about, and that you should ignore them. It asks you to 'login ' and enter details of your account.
The site that is linked to looks very convincing, and even has a section warning you about "online fraudsters". Needless to say this email is itself an attempt at fraud, and should be deleted. The giveaway is that it's being randomly sent to people who don't even have Barclays accounts.

  Sir Radfordin 08:39 05 Feb 2004

The advice has to be that if you use an online bank do the following:

1) Never follow a link from an email - always type it into the address bar.

2) Know how the security of your bank works. If they normally only ask for 3 letters from a 'security code' never give more than 3.

3) If anything changes check with the bank using a previously verified email address/telephone/in person.

4) You will never be asked to verify security details so the bank can 'update' their records. Never disclose any of your details to anyone else - in the same way you wouldn't your PIN.

Follow these simple tips and you will be safe. That is until someone works out how to hack the DNS record and direct real domains elsewhere...!

  Mysticnas 18:02 05 Feb 2004

what if someones hacked the domain name, and takes to another site.

Not that there's anything in my account to be worried about, i've been a student for the past 6yrs and am greatly in debt, probably as much as a small mortgage, charged so so so much interest every month etc...


If there's a trojan on your pc, can it even hack you when you're going to your real banking site??

  Forum Editor 18:45 05 Feb 2004

use powerful 128-bit encryption, which encodes data before it is sent.

A couple of years ago I designed a site for a major European bank, and I can testify to the fact that security of customers' data was of paramount importance. My site was based in Singapore and Hong Kong, and my client insisted that I travel there to work directly on their web server, rather than installing and testing online. This ensured that all my work remained on the bank's web server, the only backup being kept on tape and CD in the Regional director's safe, and under guard at a secure facility somewhere in Singapore (I never knew where this was). I did all the design and testing on a computer provided by the bank, and kept under lock and key when I wasn't there. I went backwards and forwards to HK and Singapore for months, and before we could go live with the site we had to endure a 24 hour security testing routine during which specialists acting for the Hong Kong Monetary Authority tried to break our security in every way possible. I'm glad to say the site survived intact, and has done so to this day.

The 128-bit encryption ensures that even if a hacker succeeded in grabbing some of the data in transit, the information should be unreadable. In fact it would take an expert years to decipher. All good online banks use this level of encryption, and in addition will offer some form of fraud guarantee. In my opinion a properly designed online banking site provides the safest form of banking there is - far safer than making transactions via a human being in a High-street branch. Since it began, Internet banking has gone from strength to strength, and my banking clients tell me that there are now some 7 million people using online banking facilities in the UK alone.

I can't remember when I last visited my bank in person - I do everything via the Internet and the phone - and I see no reason to worry that my personal financial information might fall into the wrong hands. The main thing to remember, as already pointed out by Sir Radfordin, is that no bank will ever, under any circumstances, email you to ask you to update or confirm your security details via the internet. This means that you may safely delete any email that comes to you from your bank with this request, no matter how convincing it may seem.

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