Bad ISP Problems - Toucan

  Cactiphile 15:03 06 Nov 2007

I was with Toucan for over a year,
when my download speeds dropped through the floor to under 100kbps.

3 months of this and wasting money on premium rate calls to Technical support services based in India who can't speak English, means I changed ISP. I now get speeds of 5 - 7Mb

I was so thoroughly disgusted by Toucan that I made the following video, to highlight how to choose a decent ISP:

click here

If you have had problems with Toucan please rate/leave a message on youtube.



  Stuartli 13:28 07 Nov 2007

IIRC Toucan is a Virtual ISP and uses Tiscali to provide its broadband services.

  Cactiphile 12:15 20 Nov 2007

After more research, I found that, I also
found huge numbers of other people who are getting bad service from Toucan.

I am still fighting off their debt collectors over an incorrect bill.

In the meantime I have helped set up a website
to gather other peoples stories and warn people
of the bad services we suffered.

click here



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