Auntie Beeb no longer available!

  Zurdo 22:25 09 Apr 2008
Locked

Beeb.net are pulling out of the ISP business.Seems a shame to see them go.
Dear beeb.net customer

Re: CLOSURE OF BEEB.NET INTERNET ACCESS AND SERVICES

We're writing to let you know that the beeb.net internet access service is
going to be closing on 30th June 2008. This means that you will no longer
be able to access the internet or send and receive email via beeb.net from
this date and will need to migrate to a new service provider to continue
using the internet. We do apologise for any inconvenience this may cause
you.

When beeb.net was originally launched back in 1999, accessing the internet
was for most people something new and unknown. BBC Worldwide launched the
service to provide a trusted brand and a helping hand to get people online.

Now, in 2008, access to internet services is commonplace and part of our
day-to-day lives and there are many well known companies offering a diverse
range of packages and connectivity options.

With the core role of BBC Worldwide being to provide value back to the BBC
through the distribution of its programmes and brands around the world, we
believe the role of providing internet access is best-served by companies
who specialise in providing this particular service.

All beeb.net services will be affected, including: Pay As You Go access,
dial-up email services, web hosting and beeb.net broadband access and email.
On the beeb.net website, you will find a Frequently Asked Questions (FAQ)
guide explaining what you will need to do in order to continue using the
internet after 30th June 2008.

You can reach the FAQ here: click here

It's important to make sure that you act on this email as soon as possible
to avoid any interruption to your use of the internet. Additionally, if you
are currently using your beeb.net email address for newsletters, online
shopping and banking sites as well as for contacting people via email then
you will need to change your email address details recorded with such
services.

We would like to thank you for using beeb.net for internet access and wish
you well with your new supplier. Again we are very sorry for any problems
caused by the withdrawal of our service.

Please call the telephone helpline support numbers if you would like to
speak to an advisor. For account queries, you should call 0845 2700 203 and
if you have technical questions not answered in the FAQ, please call 09066
500 600.

Yours sincerely,

The beeb.net team

beeb.net is a division of BBC Worldwide Limited, a subsidiary of the British
Broadcasting Corporation Registered Number: 1420028 England Registered
Office Woodlands 80 Wood Lane London W12 0TT

  namtas 22:36 09 Apr 2008

I have used it from the early days and found it useful especially as you were able to retain the same address no matter how often you changed ISP. Now I need to inform the 300 0r 400 contacts in my contact list before 30th June.

  €dstowe 07:30 10 Apr 2008

It is very inconsiderate of them to leave customers in the lurch like that. Why do they not transfer their operations to another ISP themselves or allow themselves to be taken over - as other companies have done in the past.

In view of all the problems (seen on these pages) that people have trying to change their service provider, a little help from beeb.net would not have gone amiss.

Having said all of that, I've never heard of beeb.net.

  ronalddonald 00:10 03 Jun 2008

Are the Beeb leaving, They dont exactly say, is it costing them to much to provide a sericeoris it the BBC decided to cut their funding?

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