OnePlus 5 review
I change to AOL got sucked in with their free laptop offer now living to regret it had. Broadband over five years never had a problem with connections, As soon as they took over the line I'm getting. Shockingly low speeds and disconnected every few minutes my line support 5 MB used to get a constant 4mb.Without any problems I have got a two-year contract with AOL the only way out of it seems to be paying them off £20.a month for the remainder of the contract. Call centers are a total waste of time all they can advise you is check your spywear and reinstall the software I don't use AOL software (trying to explain to their so-called technicians that router connects to the Internet not the PC and even if the PC full of spyware and viruses the PC would run slow not the connection) I have a three different routers which I know work fine with other ISPs have changed mtu to 1400 has suggested my download speed is anything from 128 kB to a staggering 1400kb had just been given my Mac code but the company e-mail saying as soon as I will use it that they take the remainder of the contract from my bank account from my bank account is this legal I ask myself I would be much obliged if anyone out there can comment on this
Bear in mind you will have to pay for that laptop somehow!!
If you are not getting speeds you should reasonably expect then I would assume you have a right to cancel -as Kemistri said.
But as xania pointed out the Laptop complicates things somewhat.
I am on the same deal and am happy with AOL. In fact, so far, it is the best isp I have dealt with (in twelve years).
You could try persevering with Customer Services - I know,for example,that if you get no joy with the Indian connection you can ask to be put through to their Irish department.
I found them to be refreshingly honest and helpful.
You could try this:
and if that doesn't work try their own AOL one click fixes, and if it tells you to reboot do so before proceeding with next quick fix.
I did this some weeks ago after a very frustrating period with AOL and I'm glad to say that one of the above or both of them seemed to do the trick and I'm getting speeds I should get. Trouble is I don't know which one did It
Their help line was less than useful they kept leading me down the path of cleaning up and speeding up my PC when I know the fault was at their end not mine.
If I can explain when I say the fault was at their end, I mean that after they upgraded my service to 'improve performance' everything went downhill from then on, so I think it was a incompatibility or configuration problem which somehow the above advise sorted out.
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