The only thing I would say about Dell is that when I enquired at the time I was in the process of buying a new pc was this, I asked Dell if I would be able to install my own DVD drive when I received the pc and would the warranty still be intact, because all other makes of pc that I have had, they have had an open case warranty, which basically means that you can upgrade parts/components and as long as the parts/components have not caused a fault then the warranty still remains intact.
Dell told me 'If you done this the warranty would be void. however we can arrange one of our engineers to do the work and then the warranty would remain intact but this would be chargeable' After I got told this I decided to purchase a PC from Evesham as I found what Dell said to be a bit stupid and it sounded like it was just another way to get more money out of someone. Evesham have just won an award from the PC Pro magazine for best customer service and reliability, beating Dell and other big name suppliers. Reliability in customer service and PC reliability is what anyone wants when they purchase a PC, nobody wants the opposite of this.
Another thing I would mention about Dell is that a lot of their parts are exclusive to them, so this means that you cannot simply purchase parts for them from regular PC shops as they would not fit, which means that you have got to go back to Dell and pay Dell prices!
I highly recommend Evesham, I purchased a PC from them nearly 12 months ago and the quality is A1, its very stable. I decided to purchase from Evesham after several friends/colleges recommendations for Evesham, my friends etc told me this 'Evesham PCS are really really good quality and so is Eveshams customer service'. Also with Evesham, if you only need the base unit you can do this, you can configure your pc/order to what components you want/dont want i.e monitor etc and you can also change add other things like, more memory, larger capacity hard drive etc, I really cannot recommend Evesham more highly, also with Evesham you have an open case warranty which is sadly lacking with Dell. Eveshams site is below.