I currently use Zen. They have been good but I'm paying 20odd pounds for what is ultimately about a 1 to 2 Mb connection (I live quite far from the exchange). Sky on the other hand have a free service I believe for Sky customers. Should I make the leap? Will I regret it?
I moved to Sky about 18 months ago. The move was easy with equipment arriving and line activated when they said it would. Since then service has been very good, occassional drop out requiring a router reboot but nothing major.
I've never had to call customer services, although I hear some people have reported problems in this area.
I've used the SKY package, and foud it to be good value and didn't have any problems with the exceptions of the ones that was casued directly with BT and it's line service and nothing what so ever to do with SKY...
Best advice I had from sky when signing concerning line speed, if you're not sue what your line is really caple off.. take the slower speed and see how it runs, if you then feel that your line is able to take the higher speed phone back and up-grade your package.... As if you take the higher speed and your line isn't capable of this speed you'll stuck with paying for something you can't have for about 12 months before you can down-grade your service?
Agreed. Sky is the best ISP I've had. Reliable equipment and reliable service. I started on the 'basic' service and later moved to the 'mid' service where I get over 6 Mb/sec and about 1 GB/day bandwidth. More than I need!
I used Sky for about 18 months and recently left to go to Talktalk. This was purely economic choice as my exchange was not easynet llu'd so was paying £17 a month. Compared to Talktalk charge of £16.95 for BB, Phones andd line rental this was a no-brainer. During the time with Sky there was no problem and speeds were about 4.5mb on average. Having same speeds with TT so no arguments. Would recommend Sky.
My problem with using Sky is that the speed is limited to the telephone line capability, about 8MB maximum. whereas cable is literally unlimited,(subject only to the speed of light) In some countries 100Mb is common, using cable. And cable users in this country, who are able to pay, get a heady 20Mb Wow! That is up to 20Mb. It's all so difficult to decide, higher speed with cable, or ?