anyone had experience of buying Novatech PC ?

  Britmex 17:05 26 May 2007
Locked

Need new P.C. soon.Novatech have a very good price on a system with Intel Core 2 Duo 6600 with good components(£586).Only worry is that their guarantee is only for 1 year return to base.Also considering (gulp) Mesh and Evesham.Both have superior warranties to Novatech but are more expensive.
Anyone bought a whole system from them??
Incidentally I have had 3 Mesh systems before with mixed results.I notice that they have now undertaken to answer Tech Support lines by the 4th ring.I called them last week for a bit of advice.They answered on the 1st ring (just lucky ??)
Any advice would be appreciated.

  Totally-braindead 18:30 26 May 2007

I've bought one complete system and had 3 or 4 barebones units and a couple of motherboard bundles from Novatech and all have been perfect.
I have had to contact Novatech about other items, not the PCs and have found their customer service to be second to none.
Personally I would have a Mesh, have a search in the forum for threads on them. Evesham although I have never had one seem to be well thought of as well.
Novatech gets my vote regardless of warranty.

  Britmex 20:05 26 May 2007

thanks very much for your good insight

  Chris the Ancient 20:10 26 May 2007

In the recent past, I have bought a desktop and a laptop from them. Nothing but praise.

Also bought a printer and found that the usb cable was duff. Replaced immediately with no hassle. Nothing but praise.

CtA

  Europa 21:39 26 May 2007

I have bought a system from Novatech beginning of the year,had some stock problems at the time but it was sorted out in no time.
The PC I have is working perfectly, and I have found their customer service excellent.
I would recommend them.

  sunny staines 21:49 26 May 2007

delivery and customer service good. their own make of products a bit poor, bought lots of bits and a few barebones systems from them had one bare bone set last year with faulty psu, cpu fan, ram twice, all replaced quickly no hassle, had novatech graphics card lasted only a year. but generally good service still continue to buy from them.

  Strawballs 21:52 26 May 2007

Nothing but praise bought lots of items inc barebones, MoBo, monitor etc no problems only once did I have any trouble that was with a 512meg ram stick, my parents live close to their warehouse so took it back for me couldn't remember what I had told them was wrong so just said that it didn't work and they replaced it without question.

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