First, which firm did you order from? No problem in identifying it here.
Second, which part of the Uk are you? Give the first part of your post code
22nd Dec orders are probably still in the mix. Royal Mail decline to do much until 15 days have elapsed, but much stuff is still caught up in the chaos caused by weather and road delays. Remember every jack knifed lorry probably has 40 tons of stuff destined for you and me on board as it slides into the central barrier
It will, in all probability sort itself out, and if it doesn't, a reputable firm will see you right
If you paid by Visa card, they'll help you as well if things don't go as you wish
I know it's frustrating in the extreme but I have to say that things this December have been extreme as well
Many delivery guys are struggling as the local council says "we are running out of salt" One driving down our local road got stuck because someone else had stopped in the middle of the road. Not his fault. I got the local farmer to haul him out with his tractor, otherwise he'd have been there yet
We haven't had a refuse collection for 6 weeks because the bin lorry decides it can't come down our road because the gritter can't spread salt because the council is running out!
In the 1960's the motorways were kept open by adequate resources. Now, we have money for nothing. A load of mild winters have seen stuff for keeping the roads clear scaled back year after year. Snow arrives, pipes freeze, no one has the salt or the plumbers to keep things going
Have I just gone off on one?
A third world country spending too much on.....