ACi customer care - less...maybe

  hanzsolo 16:49 16 Feb 2007

I ordered a new Matrix 1500 from Aci on Monday and was told it would be delivered today, friday the 16th definitely. This hasn't happened and ACi couldn't even be bothered to ring my mobile to let me know what was going on. After countless phone calls I eventually got through to someone at ACi who said their one and only phone had been broken all day and so they had been unable to ring anyone or sort out any deliveries. Heaven knows when the bl**dy thing will arrive, but just wanted to let others know to look elsewhere if they want decent customer service...

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