Acer tft monitor woes

  bapiow 20:38 21 Jul 2005

Sent my Acer monitor back to Acer/Esplex on the 30th June for repair.
Esplex emailed me the following Tuesday saying that I will be getting a replacement from
Northamber or Midwich.

Phoned Acer today. 21st July
Finally got through to acer on the phone after 25 minuets waiting in the queue, some bloke said he that a new monitor was ordered on the 4th July but nobody at Esplex could find out what has happened to it.
he took my number and said he would phone back in 5 minutes, but never did.
Acer!! what can I say. Excellent service or what.

  bapiow 17:32 22 Jul 2005

To my utter surprise a brand new Acer TFT 19inch monitor turned up on my doorstep at 12 pm today.
No notification by phone or mail.
That's a result I didn't expect.
What can I say.

  roy 19:41 22 Jul 2005

Thanks for keeping us in the picture. I have been wondering about an Acer notebook (laptop).

Your end result is reassurung.

  roy 19:41 22 Jul 2005

reassuring no less.

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