Acer PC stopped working after 8 weeks

  David-235429 15:34 24 Nov 2007
Locked

Having bought an new Acer desktop from Comet 8 weeks ago it wont power up just beeps repetitively. Rang Comet who said I should ring Acer who said they would sent someone out.

I would prefer to take it back and either get my money back exchange it.

Do you think thats reasonable ?

Many thanks

David

  tullie 16:27 24 Nov 2007

Your contract is with Comet

  oresome 16:52 24 Nov 2007

The store probably has a 28 day returns policy.

Once outside this time, you'll have a fight on your hands getting them to replace it rather than accepting a repair.

  wee eddie 18:36 24 Nov 2007

That is, of course, a Hardware fault, is the responsibility of the Vendor and not the Manufacturer, for repair. Regardless of any additional terms that they may offer. Have a quick word about Responsibility with your local Trading Standards People before ringing Comet.

If I remember my codes rightly, continuous bleeps would likely be a Memory problem.

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