My son has an Acer Laptop for which I bought the three year extended warranty. He started to get an intermittent blank screen that then became permanent, this was a month or so before expiry of the extended warrenty.
Since 08.07.09 It has been back to Acer three times and returned to us three times with exactly the same fault, this became obvious five minutres after switch on. This process has taken two months.
It is now back with them for a fourth time and I have written and demanded a replacement. However, I am not convinced that the e-mail address I was given is the best ([email protected]) so can anyone confirm this address or provide an alternative?