sky cancellation and MAC

  firebirdb 07:09 22 Oct 2007

I am cancelling my "sky contract" for broadband, and I have asked them for a MAC code they replyed

"Thanks for contacting Sky Broadband.

As the cancellation process has alrea dy been applied to your account we are unable to issue a MAC code."

Can they refuse a MAC code this way


  hastelloy 07:19 22 Oct 2007

It sounds as if you cancelled your contract before asking for a MAC.

  firebirdb 07:28 22 Oct 2007

do I need a MAC code to migrate to another ISP ?
If so what do I do next ?

  Graham. 08:28 22 Oct 2007

If your contract with Sky is indeed cancelled, you do not need a MAC code.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

These brilliant Lego posters show just what children's imaginations are capable of

Mac power user tips and hidden tricks

Comment réinitialiser votre PC, ordinateur portable ou tablette Windows ?