Lost iPhone Hacked - Phone stuck on lock screen!

  Sophie Morgans 07:31 08 Apr 2017

My iPhone showed up locked with 'Lost iPhone Get Password. Write Email: apple.pass.restore@gmail.com'

So I sent the email and received this Hello!

Your device is locked. To activate your device, send 50$ to the PayPal account: masonova462@yandex.ru After payment, attach a screenshot about what you paid for and within an hour we will send your code from the device.

If we do not receive payment from you within 24 hours, your device will be permanently blocked!

I have been on the phone to apple all days yesterday, trying numerous methods that don't work with icloud and they keep telling me the systems down, as they always seem to do! To ring back tomorrow. What are anyone's suggestions? Thanks for your help!

  wee eddie 19:22 08 Apr 2017

It appears that you are dealing with someone other than Apple. That is not an Apple address

  mgmcc 21:12 08 Apr 2017

The email address is Russian so it is definitely a scam. Do you have a backup of the phone in iTunes that you can restore? Alternatively, try the Ransomeware removal advice on a site such as this.

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