There's some interesting info there, especially as it specifically states that there s no fee that allowed to be charged for a MAC.
I'm with plusnet myself and i remember a while back that they publshed some info implying that a MAC would be charged for, although this may only have been for accounts that were still in their minimum contract period. Not suprisingly, i can't find a trace of it now on their website!
I'm sorry sorry that you've been charged that amount for migrating to another supplier. That shouldn't have happened. If you would like to email me your username to jbailey at plus.net I'll happily check out your account and ensure that any erronomous charges are refunded.
OTT_Buzzard - We do not and never have charged for a MAC Code. If we did that, we would be violating the OFCOM code of practice. What I think that you might be referring to is that we charge for the cessation of a broadband service. This is because Openreach charge Wholesale who in turn charge us for the cancellation. This shouldn't happen for outbound migrations, which is why I need to check out Charence's account to ensure that this hasn't happened.