Can't connect to Apple.com/iTunes/AppStore etc?

  Lena M 02:06 19 Mar 2017

Hi, I'm having a strange problem that I've never come across before:

I'm connected to my home Wifi, which works fine, EXCEPT when trying to access Apple.com, iTunes, App Store and iCloud. Not on my Macbook, iPhone, iPad or partner's devices.

I was trying to use iCloud to save some photos, but I couldn't get on to it, and when asked to type in Apple ID password it won't let me access.. It's been doing this for 2-3 days now.

Anyone have any clue what's going on here?

Thanks

  mgmcc 08:33 21 Mar 2017

You say you are connected to your home WiFi and cannot connect to the various Apple services. Have you tried connecting to them with your phone using 3G or 4G and does that fail also? Is your partner trying to connect with the same or a different Apple ID?

  Govan1x 11:11 22 Mar 2017

maybe make sure they have been updated to the latest versions.

I keep getting reminders to update mine. But as I seldom use them nowadays I don't bother.

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