Bulldog does not issue mac

  howard63 19:55 11 Sep 2006

I have phoned Bulldog 3 times now and they keep promising to send the mac but nothing happens. Does anyone know how to get the code or do I complain to the regulator?

  sunny staines 20:35 11 Sep 2006

I am with bulldog thinking about moving to sky. Having changed ISP twice before never been asked for a mac, can anyone explain what it please.

  howard63 20:37 11 Sep 2006

migration activation code - it is supposed to make moving easier. I cannot be connected to my new isp without it.

  the old man 21:03 11 Sep 2006

Have you phoned Pipex Customer service. Only suggest this as Bulldog now been taken over by Pipex.

  Tim1964 21:09 11 Sep 2006

It's because Bulldog are LLU'd and you have to 'cease' your service and reactivate the Sky BB service.

A MAC (code) is for transferring between 'normal' ADSL providers.

  Fingees 22:43 11 Sep 2006

As stated,you will have to cancel your bulldog account.

Then wait for completely new connection from your new provider, normally up to ten days.

Best wishes.

  sunny staines 23:04 11 Sep 2006

thanks for explaining mac.

  howard63 20:21 12 Sep 2006

although promised a mac yesterday within 24 hours nothing had come today. How do you complain to the regulator?

  howard63 17:18 14 Sep 2006

5 minutes ago the mac arrived - only took Bulldog 3 weeks.

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