I'm with TalkTalk on an 18 month contract. Their website says I can have additional e-mail addresses up and running in 5 minutes. I configured 2 addresses on the 5th of October and still can't use them, the service from TalkTalks service team is abysmal just waffle - "we are are upgrading/transferring Tiscali on to our servers etc and everything should be OK by 1st November"
Surely by their inability to provide the service I am paying for gives me the right to ask for a MAC.
a MAC code. What is a MAC code? [I suppose one has to say a MA Code?] What does it do? As stated above cancel subscription to existing one supplier and start afresh[So long as you choose carefully Talk Talk hides behind other 'brands'] All this beibg subject to your contract. I guess if a change is contemplated at the beginning of a new period they may want a whole year/18month up front. Then inform your friends/family of your new address. What a whiz way of shedding all those undesirable addresses that keep bugging one.
A migration access code (MAC) is a method of arranging for a live broadband connection to be transferred from one internet service provider to another with little or no downtime for the user
However if the existing contract has been cancelled a MAC code can't be used and a new application for broadband service has to be applied for. This typically takes much longer, often a matter of weeks