My daughters boyfriend has had the above machine for only two days.He was copying music from a c/d and it froze.When he switched on again it made a few noises but nothing on the screen. He is unable to remove the c/d. As this is a replacement by the Insurance Company because of accidental damage to his other one, what action do you think he should take.
Best to get in touch with the insurers and seek their advice - otherwise, have a look at the terms and conditions of their provision of this machine and see if they stipulate who may hold the ultimate responsibility.
Thanks. My thoughts as well.But as it is the weekend,they got in a flap because they cant contact any one till Monday.But I told them they should just ring the Insurer and say they are rejecting it. Supposed to be a new one but the lid does not close properly!
When you say that this is a replacement machine from the insurers, did the insurance company send you the machine directly to you, or did they give you insurance vouchers to go out and buy the machine.
From your posting, it seems the former case. If not and you were sent vouchers to buy a replacemnet machine from a retailer, take the machine back to the retailer and ask for a new exchange.