Posted by Simon Jary 14 August 2013
Where to buy a genuine Mophie battery case or Juice Pack in the UK
Mophie makes a great range of battery packs and cases for the iPhone and Android smartphones, but finding a legitimate retailer to buy from in the UK can be confusing.
Mophie doesn’t have a UK store online, but does sell its products from its US website. There are plenty of Mophie Juice Pack battery cases for sale via online stores such as Amazon, but many of these could be counterfeit.
So how do you avoid fake Mophie products and ensure you purchase the real thing?
It has also announced a new battery case, the Mophie Space Pack, that has the battery oost of the Air and offers extra storage of up to 32GB.
David Fanning, who runs Mophie’s PR in the UK, has some advice for people purchasing genuine Mophie products in the UK.
He warns that buying online is “a bit of a minefield as it is almost impossible to stop counterfeit products showing up when they are sold on Amazon by third parties."
"Mophie products sold by Amazon directly should be authentic, though," he added.
If it's a Mophie product for iPhone, the Apple Store is your best bet, says Fanning. The Apple Store carries some of the Mophie iPhone cases, and many of the universal products.
When we checked the UK Apple Store it stocked only the entry-level Juice Pack Helium for iPhone 5, not the higher-capacity Juice Pack Air or Juice Pack Plus for iPhone 5.
The UK Apple Store does sell the Juice Pack Air and Juice Pack Plus for iPhone 4S.
If you can't get it from the Apple Store (and this is true of all the Samsung Galaxy S4 Mophie battery cases, and other smartphone models), then buying direct from the Mophie store is the best way.
When you buy from Mophie direct you buy in dollars, but the products are shipped from a warehouse in Holland.
This means you are charged 21% VAT, but no import duty.
Delivery is US$9.99.
The costs, once you convert the dollars to British pounds, are largely comparable.
For example, the Juice Pack Air costs US$99.95 direct from Mophie. 21% tax and delivery takes that to $133 total. That converts to around £88, depending on currency fluctuations. The Air’s UK RRP is £89.95, so the cost (including tax and delivery) from the Mophie website is very similar to its recommended retail price.
As for buying from the Amazon Marketplace, some iPhone 4 “Mophie” products can turn out to be counterfeit, warns Mophie. However, the iPhone 5 models (thanks to Apple’s hard-to-fake Lightning connector) are much harder to copy, so the ones on there are almost certainly legit says Fanning, who adds that this isn’t 100% guaranteed.
Mophie itself urges customers to avoid the 'too good to be true' deals of eBay and the Amazon Marketplace.
The bottom line is to either buy from the Apple Store (for iPhone Mophie products if they are available there) or go direct, where you can be sure to pick up a legitimate Mophie with one-year guarantee for no extra cost despite the tax and delivery charges.