Andy Parker, outsourcer Capita's joint chief operating officer, is being promoted to take on the additional role of deputy chief executive from tomorrow (1 June), and is now being seen as a possible successor to founder and CEO Paul Pindar.
Parker will report directly to Pindar, with Pindar saying the elevation of Parker would give him "the opportunity to develop further".
Parker, 43, joined Capita in 2001 from Phoenix IT Group, and was appointed to the Capita board in January 2011. In his role as joint COO with Vic Gysin he oversees the majority of Capita's non-financial services operations.
"Whether he is the eventual successor to Paul Pindar remains to be seen. What it really shows is the depth of talent sitting within the business, and Pindar is right to be making best use of this to help shape Capita's future direction," said John O'Brien, an analyst at TechMarketView.
TechMarketView founder Richard Holway said: "Pindar has been in post since the very start of Capita back in the 1980s. He and his co-founder Rod Aldridge have done a truly fantastic job.
"Capita has been the best performing FTSE100 share and the best performing share in the whole SITS/BPO sector since their 1989 IPO. But, I guess, we all have to go one day."
Earlier this year Capita acquired Northgate Managed Services (NMS) from Northgate Information Solutions for a "knock-down price" of £65 million. NMS provides cloud-based infrastructure systems and specialist managed services to public and private sector businesses.