Amazon customers are being targeted by cyber criminals, with a new wave of email phishing attacks aimed at stealing their account details. Amazon is currently investigating this situation.

The email appears to be from "" ( and looks genuine.

It starts: "First and foremost, we at Amazon would like to wish you all the best for 2009. It's the time for fresh starts and new beginnings. We are asking you, our valued customer, to help us continue to provide you with the most secure and abuse-free shopping environment. In order to maintain the integrity of our system, we require a brief validation of your account details. This allows us to keep accurate and up-to-date records in order to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf."

Amazon phishing email

Amazon has confirmed to PC Advisor that the emails did not originate from itself and it had no part in their content.

"It is not the policy of nor to request payment card numbers by email and we would never write to a customer to ask them to do so, as electronic mail does not provide security," said an Amazon spokesperson.

"We are very concerned about the implications of this message and the misappropriated use of our name, and we are currently investigating this situation," Amazon added.

How to avoid viruses, phishing and email scams

Amazon warns its users: "You should not send any information about yourself back to the email that you received (especially any credit or debit card numbers or personal information). Additionally, you should not click on any links or attachments in a spam email as this could install a virus on your PC."

Amazon phishing advice

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