The sixth paragraph of the story, " deepens integration with," posted to the wire on Tuesday, has been clarified upon receipt of additional information from the vendor. The paragraph has been changed on the wire and now reads:

"The integration between accounting and the Service cloud does away with the need to create special invoices and the manual sharing of documents between call center workers and finance," Brennan said. "Now when you're in the Service Cloud, you can create an invoice from a case, push it into the workflow, and then into accounts receivable.'"

Chris Kanaracus covers enterprise software and general technology breaking news for The IDG News Service. Chris' email address is [email protected]