Sony's new PSP 3000 portable games console has come under fire after users reported seeing visible scan lines across the PSP 3000's upgraded screen.
The sharp, incredibly bright new screen is the major selling point behind the new Sony PSP 3000 portable games console. The update has given Sony's portable the unofficial nickname of 'PSP Brite', but reports indicate this feature could be as much of a curse as it is a blessing.
The problem, as identified by consumers on the official Sony PlayStation forums, is that the PSP 3000 screen's new technology is creating visible, horizontal scan lines.
"Yes, the colour gamut is wider. Yes, the black levels are lower. But this screen now has what looks like scan lines that were not visible on PSPs before," said one PSP 3000 owner. "I am not happy about my 'upgrade'."
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Unfortunately, the news gets worse from here. On Tuesday, Sony said the problem is hardware-related, and there is nothing that can be done to fix the problem - such as firmware updates.
"On some occasions, scan lines may appear on scenes where brightness changes drastically, due to the hardware features of the new LCD device on PSP 3000," Sony said in a statement on the matter.
"Installed with this new LCD device, PSP 3000 offers more natural and vibrant colours on its screen, but the scan lines have come out to be more visible as a result of improving response time to alleviate the afterimages on PSP 3000. Since this is due to hardware specification, there are no plans for a system software update concerning this issue."
But the news is not all doom and gloom for the PSP Brite. Reports from Japan this week revealed the portable was selling at a brisk clip, to the tune of 141,270 units sold in the first week. By our estimates, that could mean the Sony Japan forums could see a deluge of 141,270 complaints in the coming days.