When IT leaders at Caesars Entertainment, the Las Vegas-based casino and resort operator, see a worker with untapped potential, they double down.
For example, Heart Rush had been with the company just over a year when he was promoted from systems analyst in the point-of-sale department to lead systems analyst on the service management team. It wasn't a position he was vying for -- or that even existed -- before management approached him. "They'll do whatever they can to make sure you succeed," says Rush.
IT employees have plenty of opportunities to develop their skills at Caesars, and neither skills development nor career growth is necessarily confined to technical areas: Rush's former manager, C.J. Foster, started as regional director of IT before moving to vice president of hotel operations.
Now director of hospitality solutions, Foster says, "I don't think there are a lot of companies out there that would say, 'Hey, let's take an IT guy and let him learn to run a hotel.'"